AWS Migration & PayPal Express Checkout

We're happy to announce that earlier today we completed our migration back to AWS. As we said in our previous article, we're confident that the infrastructure, expertise and support that we receive from AWS means that we can ensure the high availability and stability that our customers rightly demand. Ongoing »

Support over the Christmas weekend

Christmas is one of the busiest times of year for store owners and it is the same for our support channels. As a result of the higher number of support requests, there may be some delay in the response times. However, the team will be working as hard as possible »

Our survey's results and what we've done about them

We’d like to thank everyone who helped us out with your feedback in our survey last month. Over 1,500 of you responded and gave us feedback which has been invaluable to us. Going forward we’ve already implemented some of the changes that you asked for including trialling »

Regarding the recent downtime - we're aware, and we're sorry

Over the last month, the Buycraft platform has experienced several days of unreliability. Since we started Buycraft one of our main priorities has been the performance of the website. Unfortunately, the last few weeks have been unacceptable. We know this and we cannot apologise for this enough. We've been working »

Buycraft partial outages over Black Friday

Last night we had some issues with the site which we'd like to update everyone on. We had very high amounts of traffic because of the Black Friday sales. This has given us some issues over the past few days which our team have been working on. We've had to »

It's Black Friday tomorrow!

It's Black Friday tomorrow and it's one of the biggest sales events of the year. In 2015 Black Friday generated $4.45 billion across industries and over half of this was in e-commerce sales. Over the past 5 years there has been an average 20% increase in that revenue each »

The updates to your statistics

Yesterday we released a few updates to our statistics section, most of them little bug fixes, but we also released a much requested Overview section. You’ll be able to see the awesome updates as the first thing when you open the statistics page. The all-time, year, month and daily »

Feedback on the new control panel

If you have been around for the past month or so you will have seen the changes to our new control panel which we have now completely phased in. Earlier in the year, we were looking at what we wanted to do going forward with Buycraft and realised that we »

A new addition to the team!

As some of you know, at Buycraft HQ we have been expanding our team with a big focus on developers so that we can continue to deliver a great product and service… but hopefully much faster from now on! We’d like to welcome Liam to the Buycraft team as »